Terms of Service

We provide branding (such as Brand Kits), AI product photoshoots, website and online store design and development, AI video production, AI Avatars and Digital Twins, and bundles of these. What is included in each service is described on our website and in your written quote or confirmation.

Booking a free call does not create any obligation. A project starts when we confirm the scope and price in writing (email, message or quote) and receive the first payment.

Prices are in US dollars. "Starting at" prices are a minimum; your written quote is the final price. Unless your quote says otherwise, payment is 50% to start and 50% before final delivery, and final files are released after full payment. We accept cards, Zelle, CashApp and bank transfers; the payment provider may charge its own fees. If a payment is late we may pause work.

Delivery times on our website are estimates, not guarantees. They depend on you providing materials and feedback on time.

Each service includes 2 rounds of revisions. A round is one consolidated set of change requests. Extra rounds, or requests that change the agreed scope, are quoted separately. For videos with a voice-over, a script must be approved in writing before recording; if the words change after recording, the voice-over is recorded again at the voice-over price.

You confirm that you have the right to use everything you give us (logos, photos, text, music, scripts, faces and voices); that your content and claims are lawful, honest and not misleading (including claims about health, money or results); that you will review final work before publishing; and that you will follow the advertising rules of the platforms and places where you publish, including any AI-content labels.

We use AI tools, directed and reviewed by people. AI output can contain imperfections, and we cannot guarantee that it is free of errors or that it will not resemble existing works. Legal protection for AI-generated material, including copyright, is limited or uncertain in many countries. Except for a Brand Avatar, which is exclusive to your brand as described in the AI Likeness Consent Agreement, we do not guarantee that AI-generated results are unique to you. We do not guarantee sales, followers or other business results.

After full payment, you may use the final deliverables for your business as described in your order. You keep ownership of the materials you provide. We keep ownership of our working files, templates, prompts, methods and tools. Third-party items (such as fonts, templates or stock material) remain under their own licenses. Ownership and use of an AI Avatar or Digital Twin follow the AI Likeness Consent Agreement.

We may show finished work that is not confidential in our portfolio and marketing, unless you tell us in writing that you do not want this. We never show an AI Avatar or Digital Twin of a real person, or content made with it, without your written permission.

Before we create a likeness of a real person, you and that person must sign the AI Likeness Consent Agreement (see /consent). Face and voice are agreed separately. Prices, the integration fee and the first-project waiver (the first Photoshoot and the first Video project have no integration fee when booked with your avatar or within 60 days after delivery) are as shown on our AI Avatars page. If these terms and the consent agreement conflict about a likeness, the consent agreement prevails.

We keep your non-public business information and files private and use them only to deliver your project, except as described in our Privacy Policy.

If you cancel before we start work, we refund your deposit, less any payment fees. After work has started, the deposit is not refundable and you pay for the work completed up to the cancellation. Delivered digital work is not refundable. If we cannot deliver what we agreed, we refund the amount you paid for the undelivered part.

We may refuse or stop work that is unlawful, deceptive, abusive or that breaks these terms, and we will tell you why. You may stop a project at any time by telling us in writing; section 12 applies.

Our website and services are provided "as is" to the extent the law allows. We are not responsible for the actions of third-party platforms or tools, or for events outside our reasonable control.

To the extent the law allows, we are not liable for indirect or consequential losses (such as lost profits), and our total liability for any claim about a project is limited to the amount you paid for that project. Nothing in these terms limits liability that the law does not allow to be limited.

You agree to cover reasonable losses we suffer from claims caused by materials or claims you provided to us, or by your use of the work in a way that breaks these terms or the law.

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. If there is a disagreement, please email us first so we can try to resolve it in good faith for 30 days.

We may update these terms; the date on this page shows the current version, and projects already started stay under the terms in force when they began. Questions: bonjou@emadigitalstudio.com.